Privacy Policy
Sichuan TuoXin Pharmaceutical Packaging Materials Co., Ltd. (“we”, “us”) respects and protects your personal information. This policy explains how we collect, use, store and protect information when you submit an inquiry through this website.
1. Scope
This policy applies to the Chinese and English versions of this website and to inquiries submitted through the “Contact us” form. It does not apply to third-party websites or to products and services that are provided under a separate privacy notice.
2. Information we collect
When you voluntarily submit an inquiry, we collect the information you enter in the form:
- Company name;
- Contact name and the phone, email or WeChat details you provide;
- Product of interest;
- Your requirements, including pouch type, size, material, artwork and quantity that you choose to provide.
We do not ask for ID numbers, bank card numbers, biometric data or other sensitive personal information through this website. Please do not include sensitive information unrelated to your inquiry in the requirement description.
3. How we use information
- To reply to your inquiry and provide quotes, samples, technical proposals or lead times;
- To establish and maintain a business relationship and follow up on your requirements;
- To improve our products, services and website content;
- To comply with applicable laws or respond to regulators.
We will not use your information for other purposes without your consent.
4. How we collect and store information
This is a static website. It has no user registration, online payment or server-side inquiry database. When you submit the form, your email client sends the content to our business mailbox at 445057229@qq.com. The page also copies the inquiry text in your browser so that you can paste it into WeChat or email.
Inquiry emails and related business correspondence are stored in Tencent QQ Mail and on company-controlled devices. We retain them only as long as necessary for the purposes above, normally no more than two years, unless a longer period is required by law or an ongoing business relationship.
This website does not actively set cookies, analytics or advertising trackers. The site uses a static hosting provider, which only distributes page files and does not receive the inquiry content you send by email.
5. Sharing and disclosure
We do not sell your personal information. We may share it only in the following circumstances:
- With your explicit consent;
- Where necessary to provide the service, for example an email provider supporting transmission and storage;
- Where required by law or by a competent judicial or administrative authority;
- Where necessary to protect our rights, your rights or the rights of others.
6. International transfers
Inquiry emails are currently stored in mainland China. This website uses an overseas static hosting service, but that service only distributes page files and does not receive the inquiry content you send by email. If our arrangements change in a way that involves a cross-border transfer of personal information, we will comply with applicable notice and consent requirements.
7. Your rights
You may contact us using the details below to request access to, correction of or deletion of your personal information, to withdraw consent, or to ask a question or raise a complaint about how we handle your information. We will respond within 15 business days.
8. Minors
This website is intended for business customers and is not directed at minors. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will delete it.
9. Security
We use reasonable measures such as access controls, account permissions and encrypted transmission to protect information. No internet transmission is completely secure; please do not send ID numbers, bank card numbers or other sensitive information through the form.
10. Changes to this policy
We may update this policy to reflect changes in our business or applicable law. The updated version will be published on this page with a new effective date. We will give prominent notice on the website if a change is material.
11. Contact us
Sichuan TuoXin Pharmaceutical Packaging Materials Co., Ltd.
Address: No. 1533, Xincheng Road, Shou'an Street, Pujiang County, Chengdu, Sichuan, China
Email: 445057229@qq.com
Phone: +86 158 8221 9813